Abatement Technologies MEGA-PUMP MP3000 Water Extraction System

Free Shipping

We offer FREE shipping on all orders that ship via UPS Ground within the United States. Orders requiring LTL Freightshipping will be subject to additional shipping costs.

For details about returns, please visit our Returns Policy page.

Order Confirmation

Once you place an order, you will receive an order confirmation email, which means:
✔️ Your order has been received.
✔️ Your credit card has been pre-authorized for the purchase.

We will then verify stock availability:

• In Stock: Your order is processed, and payment is finalized.

• Out of Stock/Back-Ordered: We will void the pre-authorization and email you with alternative options.

For items available for immediate shipment (within 5 business days), we will proceed with payment and begin preparing your order.

Note: Order cutoff times vary by manufacturer and will be communicated at checkout.

Order Shipment

• If your item is in stock, we will process your payment and ship the order within 3 business days.

• You will receive a shipping confirmation email within 24 hours of your order leaving the warehouse.

• If you do not receive shipping confirmation within 4 business days, please contact us at contact@pureotwo.com.

International Orders

We proudly ship to international customers! However, please note:

• Our products are designed for the United States market and may require either a 110V or 240V electrical system(please check before ordering).

• Our products meet U.S. safety standards but may not be certified for other countries' electrical regulations.

• Due to varying product dimensions, international shipping quotes are provided upon request.

• If you approve the quote, we will process your payment through our secure online gateway and prepare your order for shipment.

Damages & Claims

• Inspect your package upon arrival. If you notice damage, note it before signing for delivery or refuse the package.

• If you accept a damaged package, take clear photos immediately of both the packaging and the product.

• Submit your claim by emailing photos to contact@pureotwo.com and filing a return request on our Returns Page.

Contact Us

📍 Business Address: 225 Union Ave, Campbell, Apt. 257, CA 95008, USA
📧 Email: contact@pureotwo.com
📞 Phone: +1 (831) 207-6100

At PureOtwo, we stand behind the quality of our products, but we understand that sometimes things don’t work out as planned. That’s why we offer a 30-Day Return Policy for your peace of mind.

How to Initiate a Return

If you’d like to return an item for any reason within 30 days of receiving your order:

1. Email us at contact@pureotwo.com with your order number.

2. We’ll provide step-by-step instructions on how to process your return.

3. Once we receive and inspect your return, we’ll notify you and process your refund to your original payment method.

Please note: Return shipping costs are the responsibility of the customer.

Return Processing & Conditions

• Returns are typically processed within 5-7 business days, though bank processing times may vary.

• Items must be returned in like-new condition, including all original packaging and accessories.

• Items showing signs of wear, use, or damage will not be eligible for a refund.

Damaged or Defective Items

If your order arrives damaged or defective, please:

• Note the damage when signing for delivery.

• Email us photos of the issue on the day of delivery at contact@pureotwo.com.

We’ll cover the cost of shipping for defective, damaged, or incorrect items and ensure you receive the correct product as soon as possible.

Order Cancellations

• Orders canceled before shipment are eligible for a full refund.

• Orders canceled after shipping must follow our 30-Day Return Policy and will be subject to return shipping costs.

Additional Return Policy Notes

• Certain products or vendors may have different return policies, which will be noted in the product descriptions.

• Items purchased for one-time or temporary use (e.g., trade shows, promotional events) are not eligible for returns.

Contact Us

📍 Address: 225 Union Ave, Campbell, Apt. 257, CA 95008, USA
📧 Email: contact@pureotwo.com
📞 Phone: +1 (831) 207-6100

At www.pureotwo.com we aim to make your shopping experience as seamless as possible. This Payment Policy outlines the methods we accept for payment and provides important details regarding payment processing on our Site.

Accepted Payment Methods

We offer a variety of secure payment options to make it easy for you to complete your purchases. The following payment methods are accepted:

• Visa

• Mastercard

• American Express (AMEX)

• Discover

• Diners Pay

• Apple Pay

• Meta Pay

• Google Pay

• PayPal

Payment Security

We use secure payment gateways to ensure the safety and confidentiality of your payment information. Our payment systems are protected with SSL encryption technology, which means your data is securely transmitted during checkout. We do not store your credit card details, and all transactions are processed through trusted, third-party payment processors.

Payment Processing

When you place an order on our Site, your payment will be processed through one of our supported payment gateways. Please note that:

• Payment Verification: In some cases, we may require additional verification for certain transactions to prevent fraudulent activity. This could involve contacting you for more information or verifying the payment method.

• Currency: All transactions are processed in USD, and any exchange rate charges are handled by your bank or payment provider.

Order Confirmation

After your payment is successfully processed, you will receive an order confirmation email that includes the details of your purchase. This email serves as your receipt and proof of purchase.

Payment Declines or Issues

If your payment is declined for any reason, you will be notified during the checkout process. You may choose to retry with a different payment method or contact your payment provider for more details. We are not responsible for any issues that may arise due to insufficient funds, expired cards, or errors with third-party payment processors.

Payment Disputes and Chargebacks

If you have any concerns regarding a charge on your account, we encourage you to contact us directly before initiating a chargeback or payment dispute. We will make every effort to resolve any issues in a timely and fair manner. In the event that a chargeback is filed, we reserve the right to dispute the charge and may involve relevant authorities if necessary.

Refunds and Cancellations

Please refer to our Hassle Free Returns Page for details on how we handle refunds and order cancellations. Refunds will be issued to the original payment method, and the time it takes for the funds to appear in your account depends on your payment provider.

Changes to Our Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about our payment procedures.

Contact Us

If you have any questions or concerns regarding payments, please feel free to contact our customer service team at contact@pureotwo.com and we'll be happy to assist you

Business Address: 225 Union Ave, Campbell, Apt. 257 CA 95008, United States

Email: contact@pureotwo.com

Phone: +1 (831) 207-6100